Returns & Exchanges
At CLN, we want you to be completely satisfied with your purchase, which is why we offer a 30-day window for returns or exchanges on all eligible fashion items. All returned products must be in their original, unworn condition with tags still attached to qualify for a full refund.
Return Process
- 1.Initiate Your Request
Log into your CLN account and navigate to the 'Order History' section to select the items you wish to return and receive a return authorization number.
- 2.Pack Your Items
Carefully place the items in their original packaging, ensuring all garment tags and protective liners are intact to avoid any processing delays.
- 3.Ship the Package
Affix the prepaid shipping label provided in your email to the outside of the box and drop it off at any authorized courier location.
- 4.Receive Refund or Exchange
Once our quality control team inspects your return, we will process your refund to the original payment method or ship out your requested exchange within 5-7 business days.